Configure Personalized Lock Screen using Live Activities – iOS

Created: Modified: Checkout

NOTE: Applies to iOS devices only.

Administrators are able to add Locker Custom Options to their iOS Workflows to automatically add the Device User name to the device Lock Screen.

  • Beginning with Mobile Access Management 7.0, this is the preferred method of configuring the device Lock Screen to display the user name on iOS 17 and later devices, instead of the Set Wallpaper workflow action.
  • Applies to the iOS Express Checkout, DEP, and non-DEP workflow models.
Behavior
  • At checkout, the user is prompted to allow Live Activities on the device. Live Activities launches Imprivata Locker.
    NOTE: If the user taps Don’t allow at the Live Activities prompt, the feature will not work and the user will not be prompted to re-enable or allow. This is a one-time prompt; it will not appear at each checkout. Live Activities can be re-enabled in Settings.
  • The lock screen of the checked out device will display the Device User.
  • When the user returns the device, the Check In workflow is run and Live Activities is cleared from the device.
  • If the user swipes left on the Live Activity from the lock screen and dismisses the Live Activity, opening Imprivata Locker re-initiates Live Activity the next time the device locks.
  • Tapping the Live Activity opens the Imprivata Locker app.
Requirements

Take note of the following prerequisites:

  • Requires that your MAM organization be enabled for Check Out.
  • Requires iOS devices running iOS 17 and later.
  • Requires Imprivata Locker for iOS 4.0 or later.
Configure Locker Custom Options to Enable Live Activities

Use Locker Custom Options to enable Live Activities by one of the following methods:

  • At a global level by an Admin > Check Out setting.
  • To multiple devices by adding the Locker Custom Options to your Workflow.
  • To a single device by its Device Details.
Add Locker Custom Options Globally
  1. In the MAM admin console, navigate to Admin > Check Out > Locker Custom Options, click Configure.
  2. In the Locker Custom Options field, enter the key/value pair in JSON format and click Save.

JSON Syntax

 {
    "LiveActivityEnabled": true
}

If you already have Locker Custom Options defined for your devices, you can add this key/value pair to your JSON as another line:

 {    
    "DefaultDomain": "mydomain.onmicrosoft.com"
    "LiveActivityEnabled": true
}
Add Locker Custom Options to Multiple Devices

To apply custom options to multiple devices at once, add the Locker Custom Options action to a Workflow.

  1. In the MAM admin console, navigate to Workflows.
  2. Create a new Workflow for iOS devices, or edit an existing iOS Workflow.
  3. Click Add an action > Advanced > Locker Custom Options.
  4. Enter the key/value pairs in JSON format and click Save.
  5. Click Save Workflow and deploy to the devices.
Add Locker Custom Options to a Single Device

To apply custom options to a single iOS device:

  1. In the MAM admin console, navigate to Devices, and select the device from the device list.
  2. In the Device Details dialog, click Custom Options.
  3. Click Edit, enter the key/value pairs in JSON format and click Save.
  4. Click Deploy Workflow to deploy to the device.
Verify the Device is Using Live Activities

To verify whether Imprivata Locker is using Live Activities:

On the device, navigate to Settings > Apps > Locker and ensure that Live Activities is switched on.