Install & Register Launchpads

Installation Requirements

• Launchpad can be installed on any Mac running a supported Mac OS release. For additional information, see System Requirements.
• Launchpads requires that the local Mac user be a macOS local admin, or the GroundControl.app must be installed in a directory the local user has full file permissions over.

Install the Mac Launchpad

1. Download the latest Launchpad DMG (choose one option):
   • Log into the MAM admin console and navigate to the Launchpads tab, and download using the Mac link in the upper-right corner.
   • Alternatively, download using this link: /download/mac.
2. Double-click the GroundControl Launchpad disk image to open.
3. Double-click the GroundControl Launchpad app.
4. Accept the prompt to open the software.
5. Accept the prompt to copy the app to your Applications folder.
6. Eject the disk image.

GroundControl Launchpad can be installed on any PC running Windows 10 or Windows 11. For additional information, see the System Requirements.

Install the Windows Launchpad

1. Download the latest Launchpad Installer (choose one option):
   • Log into the MAM admin console and navigate to the Launchpads tab, and download using the Win link in the upper-right corner.
   • Alternatively, download using this link: /download/win
2. Double-click the GroundControl Launchpad EXE to install
3. Choose whether you will install for all users on the machine (recommended) or just for the local user
4. Extract and install MobileDevice components bundled with iTunes using these instructions. This is required on Windows.
   Alternately, install the Apple Devices app for Windows on the Windows Launchpads.

Use these instructions when using a package manager such as SCCM to install the Launchpad software.

Download and Extract the Windows Launchpad

1. Download the latest Launchpad Installer (choose one option):
   • Log into the MAM Server and navigate to the Launchpads tab, and download using the Win link in the upper-right corner.
   • Alternatively, download using this link: /download/win
2. Extract the MSI from the Launchpad EXE with a tool such as 7-Zip.

Download and Extract MobileDevice

Extract and install MobileDevice components bundled with iTunes using these instructions. This is required on Windows. Alternately, install the Apple Devices app for Windows on the Windows Launchpads.

Silently Install the Software

To silently install the MSIs, install with the following switches:
GroundControl Launchpad: /i
The Mobile Access Management Launchpad MSI also allows for parameters to set Launchpad name, host name, and proxy.

For example:

msiexec /i GroundControl.msi GCHOST=company.groundctl.com GCLPNAME="LaunchpadName" GCPROXY="192.168.1.1:8080"

Launch the GroundControl Launchpad app. An unconfigured Launchpad will prompt for registration. 

The Launchpad Name is used to identify this Launchpad computer to the GroundControl server. The Mac or PC computer name is entered by default.

The default server hostname “launchpad.groundctl.com” is correct for most organizations. If you are using a dedicated cluster, enter the correct name for your organization here.

If your network requires an unauthenticated proxy to access the MAM server, add that information here.

Click Next.

On the next screen, enter your MAM user name and password and click Login.

The app will test connectivity and connect to the server.

Alternatively, you may use a text file to automatically register a Launchpad.

First, obtain a Launchpad Registration Token from Imprivata Support. Include the following in your request:

1. • The email address of the MAM user for “Registered By”.
   • An expiration date for your token, for example: 1 day or 30 days; 1 year or 2 years.

You may use the same token to register as many Launchpads as you like.

Once you have obtained the token, create a text file named gc-auto-reg.txt with the following:

server: launchpad.groundctl.com
token: ABCD123456789

The server and token keys are required.

A launchpad key is optional. If included that value will be used for the Launchpad name. If included, a value must be specified. If omitted, MAM will use the Mac or Windows system name for the Launchpad name.

NOTE: All Launchpads must have unique names.

Install the file gc-auto-reg.txt in the temporary folder of the Mac or Windows system:

• Mac: /tmp/gc-auto-reg.txt
• Win: %Temp%\gc-auto-reg.txt

Install this file before the Launchpad software is first run.

When this file is present and valid, the Launchpad app will skip the usual interactive registration steps, and automatically register and start up. If registration is successful, MAM will delete the file from the temporary folder as it is no longer needed.

If registration fails due to an invalid file or expired token, the Launchpad will show the standard interactive registration screens.