About Smart Hubs

Created: Modified: Knowledge Base

When used with certain smart enterprise USB hubs, Mobile Access Management can provide enhanced detail such as port number and charging rate. Some models also allow for LED control, to show successful or failed deployments, for example.

LED Feedback

Mobile Access Management uses available LEDs to display pairing, charging, and Workflow status information. On some models, the blue LED shows as yellow.

Datamation with Multicolor LEDs
Imprivata-Branded Bretford PowerSync Pro v2
Green, solidIdle / SuccessfulFully Charged
Green, blinkingIdle / SuccessfulCharging
Blue, solidDeployment in progressCan be suppressed via a Check Out Workflow action or from the Launchpad options.
Blue, blinkingWaiting for pairing or waiting for recovery mode
Red, solidDeployment failed
Green & BlueNot paired or pairing error
White, blinkingCheck out complete, remove device now
Legacy Bretford with Amber/Green LEDs (Mac Only)
Green, solidIdleFully Charged
Amber, solidIdleCharging
Green, blinkingBusyFully Charged
Amber, blinkingBusyCharging
Port Number

When available, Mobile Access Management can display the port number for each device plugged into a hub.

screen-shot-2017-02-07-at-8-33-15-pm

If a Launchpad detects multiple smart hubs, then it will assign each a letter. Ports will be displayed as “A-1”, “A-2”, “B-1”, etc. A Smart Hub will be assigned the same identifier consistently, so you may physically label the hub if you desire.

Charging Rate

When available, charging rate in Amps is displayed next to the battery power level. Mouse over the battery indicator to display the battery power level.

battery-2

This data is refreshed every 10 seconds or so.

Supported Smart Hubs

For more information, see the system requirements.