The Team tab, allows administrators to invite users, assign roles, remove users and reset passwords.
User Roles
- Console Admins have full access to the MAM admin console.
- Console Users can create, edit, delete and deploy Workflows, but do not have access the Admin tab.
- Device Managers, by default, can only perform manual deployments to individual devices.
However, Imprivata can enable the option to bulk deploy for this role. Contact support@imprivata.com for more information.
This role is appropriate for help desk staff. - Device and Launchpad Read Only users can register, view, and modify only the Launchpads registered by them.
- Launchpad Only users can download and register Launchpads. They have no other access to the admin console.
| Role | Console Admin | Console User | Device Manager | Device and Launchpad Read Only | Launchpad Only |
|---|---|---|---|---|---|
| Workflows: Read & Deploy | |||||
| Workflows: Edit & Delete | |||||
| Launchpads: Register | |||||
| Launchpad: List | Only Launchpads registered by same user | ||||
| Launchpad: Modify | Only Launchpads registered by same user | ||||
| Dashboard | |||||
| Devices: List | |||||
| Devices: Modify | |||||
| Devices: Bulk retire | |||||
| Automation & Cache: List | |||||
| Automation & Cache: Modify | |||||
| Activity | |||||
| Admin |
Additional Roles
Mobile Access Management offers more robust team management for organizations with a large fleet of Launchpads, with the ability to assign a User Manager to create and edit other users. Contact us for additional information.
Large organizations and Managed Service Providers working with multiple companies may have access to the Multi-Organization Admin role. Contact us for additional information.
Access to the MAM Admin Console
Users that have not logged in to the MAM admin console within the past 90 days are prevented from logging in. Instead, Mobile Access Management sends the user an email with a link to validate that their email address is still valid before allowing login. The single-use link expires in five (5) days. Users are required to enter the correct password or use the Reset Password workflow to reset their password.
Applies to: All accounts, except for the Launchpad Only role. Does not apply to SAML organizations.